Our Approach
A partnership, not a procurement line item.
We sell Quadrazene™ the way we’d want to buy it: one real problem at a time, with success criteria agreed up front, and honest conversations about what fits and what doesn’t.
Engagement model
Four phases. Each with a clear exit point.
You never commit to the next phase until this one has earned it.
Discovery
30 minutes
A working call, not a sales pitch. We understand your data landscape, your current pain, and what a successful year with Quadrazene would look like. You leave knowing whether we’re a fit. No slides.
Pilot
30 days
We run Quadrazene against a sample of your real data, targeting the one problem we scoped. You see grounding, governance, and human-in-the-loop in action. Success criteria are written down on day one and measured on day thirty.
Production
6 to 12 weeks
Pilot becomes a live system. We help you deploy in the mode that fits your security posture, integrate with your identity and observability, train your admins, and ship your first in-production reactions.
Partnership
Ongoing
Quarterly business reviews, roadmap input, shared evals on your use cases, and access to new atoms and reactions as they ship. We measure whether we’re still earning our keep.
What we measure
Success criteria we've seen work.
Every engagement defines its own metrics. These are the ones we've seen move the needle across the industries we serve.
Time to first grounded answer
Minutes, not weeks. Benchmarked against existing BI / ticketing paths.
Analyst self-service rate
% of business questions answered without a BI or data engineering ticket.
Transactions under continuous monitoring
Moves from single-digit % (sample audit) to 100% (continuous controls).
Duplicate / fraud prevention rate
Value of blocked duplicates or anomalies in the first quarter of production.
Cycle-time on approvals
From raised to resolved, measured before and after Quadrazene routing.
Forecast accuracy delta
Confidence-band accuracy vs. your incumbent forecasting method.
Manual document-handling reduction
Hours saved per month on vendor PDFs, claims, or onboarding documents.
Audit-prep time
Hours spent assembling evidence for internal and external audits.
Adoption and retention
Weekly active power users, retention by cohort, satisfaction survey scores.
What you'll need
Honest prerequisites.
The shorter this list, the faster we get to value. If any are missing, we'll tell you what to do about it.
A sponsor
A business leader who owns the outcome and can make decisions. Quadrazene succeeds when the business (not IT) drives the use cases.
A real problem
One specific pain point with measurable impact. Not a platform evaluation, not a science project. We optimize for outcomes.
Access to data
Read access to the systems where your answers live. Warehouse, ERP, SaaS, document store, whatever. We query in place; nothing is copied wholesale.
An LLM provider
Your contract with Anthropic, OpenAI, Azure OpenAI, Google, AWS Bedrock, or a self-hosted model. Quadrazene routes; your LLM spend stays on your paper.
An identity provider
Any OIDC, SAML, or LDAP source. Entra, Okta, Ping, Google Workspace, AD. Your users sign in through your IdP.
Security and compliance review capacity
A team that can review architecture, run a security assessment, and sign a DPA. We respond fast; typical review finishes in two to three weeks.
Support
Three support tiers. Same team.
Our support engineers are the people who built the platform. No offshore ticket rotation.
- ✓Public documentation + community forum
- ✓Email support during business hours
- ✓Monthly release notes and webinars
- ✓Quarterly product updates
- ✓Everything in Team
- ✓Named support engineer
- ✓Private Slack or Teams channel
- ✓Architectural review on request
- ✓Quarterly business review
- ✓Everything in Business
- ✓Named customer success manager
- ✓Dedicated solutions architect
- ✓Custom SLA + escalation paths
- ✓Roadmap input and early previews
- ✓On-site engagement available
How we work
Seven commitments we hold ourselves to.
We earn the next phase
No multi-year lock-in at the start. Pilot must succeed before you commit to production. Production must earn renewal.
We write success criteria down
Before we start. On a shared doc. Measured at the end. No moving goalposts.
We show our work
Every answer is cited. Every action is audited. Every reaction is replayable. If we can't explain it, we won't ship it.
We don't train on your data
Period. Your data is yours. Your LLM provider contract stays on your paper.
We ship working software
Quarterly releases, not quarterly roadmaps. If a feature isn't ready, we say so.
We tell you what we don't do
If we're a bad fit for your use case, we'll tell you at Discovery. We've walked away from deals that weren't right for either of us.
We respond
Sales emails within one business day. Critical support within the SLA you signed. On-call pages, not email queues.
Frequently asked
Questions we hear most.
How long from first call to production?▾
Typical timeline: one week for Discovery, thirty days for Pilot, six to twelve weeks for Production. Regulated-industry deployments can add four to six weeks for security reviews. We’ve done all of it in under ten weeks when the customer is ready.
How does LLM cost work?▾
You bring your own LLM provider. Quadrazene routes through your existing contract. We meter token usage per user, atom, and reaction so you can set budgets and alerts. Your LLM bill stays on your provider invoice.
Can I self-host?▾
Yes. We ship on Docker Compose, Helm, and air-gapped offline bundles. You run it on your infrastructure, we never see your data. Infrastructure cost is yours.
What’s the minimum commitment?▾
Annual for Team and Business. Enterprise is multi-year with volume commitments in exchange for roadmap influence and dedicated support. Pilots are short-term and scoped.
Do you do professional services?▾
Optional. Our solutions team can help with initial deployment, connector development, custom atoms, and vertical packs. Priced separately as fixed-scope statements of work so you know exactly what you’re paying for.
What if it doesn’t work?▾
If the Pilot doesn’t meet the success criteria we agreed to, there is no Production. We’ve walked away from deals that weren’t right. Better to find out in thirty days than thirty months.
Can you work with my existing BI / RPA / governance tools?▾
Yes. Quadrazene integrates with your existing systems of record, not replaces them. Most customers keep their existing BI for known reports and use Quadrazene for ad-hoc questions and automation that didn’t exist before.
How does pricing work?▾
We publish no prices because every deployment is different. Tell us about your environment and users; we’ll be honest about cost in the Discovery call. No hidden fees, no per-seat games.
Start with a thirty-minute conversation.
Bring a real problem. Leave with a clear next step.