Quadrazene
Quadrazene™

Walkthrough · chain reaction

Defect handling: email → SAP → ServiceNow → reply.

Click through all 8 steps of the seeded defect-handling Chain. Two HITL gates pause for human review — once before the SAP write, once before the customer reply is sent. Every step mirrors the real reaction graph in prisma/seed.ts.

Walkthrough · 1 of 8
Step 0 — From the Recipes library, open the defect-handling Chain. 8 Formulas + 2 HITL gates. The natural-language description compiles to the deterministic step list shown on the right.
quadrazene.app/recipes/chains/defect-handling
quadrazene v0.2.1
Quadrazene
ReactorComposeRecipesInboxGovernanceRecords
⌘K
Chain · defect-handling · v1.0.0
“When a customer defect or RMA email arrives in the mailbox, extract the customer details and defect description from the attached PDF. Pause for me to review the parsed details. Once I approve, write a Q3 quality notification to SAP, open a tracking incident in ServiceNow that references the SAP document, and draft a customer acknowledgement reply. Pause again for me to review the reply. Once I approve, send the email.”
ActionsGovernance8 Formulas2 HITL gates
Compiled step list
1Actionsatomic-mailbox-poll · pick next defect email
2Actionsatomic-intake-extract · parse PDF → QN draft
⏸intake-pdf-review · reviewer verifies parsed details
3Actionsatomic-sap-qm-write · Q3 notification on SAP
4Actionsatomic-servicenow-incident · open tracking ticket
5Actionsatomic-outbound-draft · acknowledgement reply
⏸outbound-email-review · reviewer approves the reply
6Actionsatomic-outbound-send · send approved reply
Live walkthrough — click a button or use the rail to navigate.

Bring this chain to your defect inbox.

Request a demo