Human-in-the-loop
Inbox.
Where the agents ask for you.
Every approval, action item, and HITL gate the platform raises lands in one inbox — routed to the right person on the right channel, with SLA, audit, and full decision context. Approve, reject, or escalate without leaving Quadrazene.
Approve PO-9114 reissue · $48,200 · Initech
POST /sap/opu/odata/sap/MM_PUR_PO_MAINTAIN_SRV/POs
{
"PurchaseOrderType": "NB",
"Supplier": "0000100423",
"PaymentTerms": "ZB01",
"Items": [
{ "Material": "MAT-018", "OrderQuantity": 120, "NetPriceAmount": 401.66 }
]
}HITL the way it should work
Routed, timed, audited.
Audience routing
Role-based or user-targeted. Falls through to a backup if unattended.
SLA + timeout
Each gate carries an SLA. Time-out routes to a fallback, escalation, or auto-decline.
Channel-aware
Slack, email, MS Teams, in-product. Decisions captured wherever the user replies.
Decision notes
Free-text reason captured on every approve / reject. Becomes part of the audit ledger.
Action Items
Promoted from Advisory recommendations with category, priority, due date, owner, and provenance.
Replay-safe
Resume a paused reaction exactly where it left off, days later if needed.
Bulk decisions
Approve a batch with one shared reason. Common in close-of-period workflows.
Escalation policy
Route up the chain on time-out. Or to an alternate role for second sign-off.
Provenance trail
Every inbox item links back to the chain, formula, and message that created it.
One workflow surface
Action Items, Approvals, and Findings — together.
An Asana-style surface with three tabs, a shared Linear-style activity stream, and slash-commands that run Skills and Insights inline.
Three tabs
Action Items, Approvals (HITL), and policy Findings in one place — with badge counts and shared timelines.
Activity stream
Every row expands to a merged comments + audit timeline with @mentions and emoji reactions.
Slash-commands
/assign, /due, /snooze, /link, /skill, and /insight — fire actions and embed results in the feed.
Embedded results
/skill runs synchronously and drops a result card — title, system, rows, narrative, “Open in Reactor →.”
⌘K global search
Jump across Action Items, Approvals, and Findings from anywhere, deep-linked to the row in view.
Snooze + resurface
Snooze any item with a date picker; a cron sweep brings it back when the deadline passes.
Findings → Action Items
Resolve a finding inline or escalate it into a tracked, linked Action Item with full provenance.
Agentic SQL retry
When a query fails it self-corrects — you see an amber “Adjusting · attempt 2 of 3,” not a red error.
Subtasks + watchers
Break work down with subtasks and add watchers; due dates and assignees on every item.
More things land here
Where alerts and approvals converge.
Radar alerts
A threshold breach on a dashboard tile raises a deduplicated Action Item, so a recurring refresh never spams you.
Risk-driven approvals
A high-risk run opens an Approval with a one-line explanation of the factors that pushed it over.
On your Home canvas
Approvals and your Inbox bundle are widgets on Rialto, so the queue is in view where you start the day.
Tickets are next door
Resolver tickets, with SLAs and queues, sit beside the Inbox for work that needs a team rather than a click.